Emergency contacts for mental health crises
If you are experiencing an acute mental health crisis, or are worried that you may harm yourself or someone else, please do not stay on your own. Contact one of the following services immediately:
Emergency support (available 24 hours a day, free of charge)
TelefonSeelsorge Austria
Telephone, email and chat counselling for people going through difficult life situations or times of crisis.
Ambulance
Immediate medical help in an emergency.
Women’s Helpline against Violence
The Women’s Helpline against Violence provides information and support around the clock, including help in acute situations.
Männerberatung 24/7 – Men's Crisis Helpline
Telephone crisis counselling available around the clock throughout Austria. Telephone interpreting is also available if required. The service is anonymous, confidential and free of charge.
Social Psychiatric Emergency Service / PSD Vienna
Immediate psychiatric support in a crisis. Qualified assistance is available at this number 24 hours a day.
Police emergency SMS service for deaf people
Alternatively, you can contact the emergency services using the DEC112 app.
Crisis and emergency support (available at specific times, free of charge)
AMIKE helpline
Intercultural psychosocial crisis support for people from refugee or migrant backgrounds.
Monday to Friday, 10 am–1 pm and 2–5.30 pm
AMIKE in German/English: 01 343 0101 1
AMIKE in Farsi/Dari: 01 343 0101 2
AMIKE in Arabic/Kurdish: 01 343 0101 3
AMIKE in Russian: 01 343 0101 4
AMIKE in BKS: 01 343 0101 5
AMIKE in Turkish: 01 343 0101 6
AMIKE in Ukrainian: 01 343 0101 7
Ö3 Helpline
4:00 p.m. – midnight
www.oe3.orf.at/kummernummer
Crime Victims’ Helpline
An initiative of the Austrian Federal Ministry of Justice, operated by WEISSER RING.
Monday to Friday on working days, 8 am–8 pm
www.opfer-notruf.at
Die Möwe
Telephone support for children, young people and families experiencing psychosocial crises, violence or abuse.
Monday through Thursday 9:00 a.m. – 5:00 p.m., Friday 9:00 a.m. – 2:00 p.m.